Is the product external or internal?
The product is for external use only. Typically, the internal vaginal tract has no odor. Vaginal odor comes about when ones secretions reach the outside. Should odor come inside the vagina, then a medical problem exists.

Does the product require FDA approval?
No. The product is over the counter and its for external use only. Therefore the product does not require a prescription.

How long does it take to see a difference in vaginal area?
You will see a difference immediately.

Will Her Personal irritate my skin?
No. Her Personal™ was specifically created for the delicate external vaginal tissue.

Will the product make my vaginal area dry?
No. The product works to keep the natural flora in place while maintaining the good bacteria and controlling the growth and spreading of unwanted bacteria.

What are men saying about Her Personal?
Her Personal™ has helped to improve their sex lives with their partners.

How can I obtain information about carrying the Her Personal product line in my store?
To learn about retail opportunities, please contact Tony Alesso, Director of Sales, at tony@herpersonal.com

How can I check the status of my order?
To check the status of your order, contact us at support@herpersonal.com Please include your full name, address, and order number.

Is my credit card information safe when ordering online?
Yes, it is. Her Personal™ uses Secure Socket Layer (SSL) technology, which provides an encrypted channel and server authentication, so that all your information is transmitted through a secured server connection.

Can I phone in my purchase order?
Yes. Simply call in your order to us at  310-358-7104.

Can I pay with a personal check or money order?
Yes. Simply mail your check or money order made payable to "Her Personal™ Feminine Care Products" to the address below:

Her Personal™ Feminine Care Products, Inc.
11718 Barrington Ct. Suite 147
Los Angeles, Ca. 90049

** Please note that your order will not be shipped out until your check clears through our banking institution.

Is sales tax calculated on orders?
Her Personal™ collects sales tax for California residents only. Residents in other states are responsible for complying with local and state tax laws.

Can orders be shipped outside of the United States?
Yes. Her Personal™ will ship orders worldwide. Please note that there will be additional charges added to cover any international shipping, handling, or duty costs.

What are your shipping costs?
For orders shipped within the US:
$50.00 or less = $5.95
$50.01 - 100.00 = $8.95
$100.01 - 150.00 = $12.95
$150.01 - 300.00 = $17.95
$300.01 or more = $25.00

** For orders shipped outside the US, additional charges will be added to cover any international shipping, handling, or duty costs.

What is your policy on returns or refunds?
If for any reason you are not completely satisfied, please contact Her Personal™ Feminine Care Products within 30 days. We will correct any service provided or issue a refund immediately. Please contact our customer service representative at 310-358-7104.